Fire System Videos

Fire System Videos

Low Surfactant Fault
Video Transcript
0:01
hello everyone john elder again with
0:02
cast service
0:03
and in this video i'm going to discuss a
0:05
commonly asked question we get here on
0:06
the tech support line
0:08
the question is i have a low surfactant
0:09
fault showing on my hood display
0:11
what is it how do i resolve it and how
0:13
do i silence it
0:14
so don't go away i'll be right back with
0:16
the answers
0:18
[Music]
0:27
to better understand the fault you must
0:28
first understand what surfactant is
0:30
and how it's used surfactant is the soap
0:33
and is used in our hot water wash system
0:35
as well as the core fire system the
0:38
surfactant tank is located in the
0:39
utility cabinet at the end of your hood
0:42
or in a wall mounted control cabinet the
0:44
surfactant is injected into the water
0:46
before it leaves the nozzles via a
0:48
holding tank in a pump
0:50
the wash cycle uses a little bit of the
0:52
surfactant to help remove the grease
0:54
from behind the hood filters
0:55
up into the ductwork or in a duct sump
0:58
system depending on the application
1:00
when the wash cycle is used enough
1:02
surfactant a float switch inside the
1:04
tank will trigger the low surfactant
1:05
fault to appear on your hood control
1:07
display
1:08
and may cause a loud audible beep from
1:10
the core fire system if equipped
1:13
this audible alarm cannot be silenced
1:15
except by refilling the surfactant tank
1:18
because the surfactant is used in the
1:20
core fire system no other soap or fluids
1:22
can be substituted in place of the
1:24
surfactant
1:25
so we recommend having two extra gallons
1:27
on hand to be able to fill the tank
1:28
on the spot click on the link in the
1:31
video description below to purchase
1:32
supplies online
1:34
once this fault appears the wash cycle
1:36
will still occur but no surfactant will
1:38
be used making the wash cycle less
1:40
effective
1:41
so keeping the tank filled is vital to
1:44
fill the tank you simply take a gallon
1:46
or two of surfactant
1:47
open the lid of the tank and pour it in
1:49
it's that easy
1:50
the fault will reset on its own and
1:52
you're back in business
1:54
just to reemphasize the surfactant is
1:56
also used in the core fire suppression
1:58
system
1:58
it's critical to only use the
2:00
manufacturer's recommended surfactant to
2:02
maintain your ul and nfpa listings
2:05
over time the surfactant may oxidize and
2:08
change color this is normal and does not
2:10
change the effectiveness of the
2:11
surfactant
2:12
for more information on this or any
2:14
other equipment please call the tech
2:16
support group
2:17
at 866 784 6900
2:20
or email support castservice.com


Installation and wiring of the Manual Activation Device.  Applies to TANK and CORE fire suppression systems
Video Transcript
0:01
hello everyone john eller with the cash
0:03
service team
0:04
today i'm in our denver display center
0:06
talking about installing and wiring the
0:08
manual activation device for the core
0:10
and electric wet chemical fire systems
0:13
the device i'll be showing in this video
0:14
is for demonstration purposes only
0:16
and shouldn't be used as an example of a
0:18
proper install
0:20
for more information on how these fire
0:22
systems work you can visit our website
0:23
and click on the products tab
0:26
before we get started let's talk safety
0:28
it's recommended that you use the proper
0:30
personal protective equipment for the
0:32
job
0:32
especially the use of eye protection and
0:34
remember when working on any electrical
0:37
circuit or control panel be sure to
0:39
de-energize the circuit at the breaker
0:41
and verify the circuit is dead with a
0:43
multimeter before starting any work
0:45
the core and electric wet chemical
0:47
control boards also have a battery
0:49
backup
0:50
which will need to be disconnected as
0:51
well verify that there are no lights
0:54
on on the control board before starting
0:56
any wiring
0:58
you're now ready to start the manual
0:59
activation device install and wiring
1:04
now let's get started the manual
1:06
activation device is used to manually
1:08
activate the core or electric wet
1:10
chemical fire suppression system
1:12
once pressed the normally open contacts
1:14
close
1:15
closing the supervised loop and
1:17
activating the system
1:19
when pressed the switch will lock into
1:21
position preventing the fire system from
1:23
being reset
1:24
to unlock or reset the manual activation
1:27
device
1:27
simply twist the knob to the right and
1:29
the contacts will open
1:30
allowing for a system reset when
1:33
installing the manual activation device
1:35
you will need
1:36
four 16 to 18 gauge wires long enough to
1:39
run from the manual activation device
1:41
to the core or ewc control panel a
1:44
junction box and conduit
1:46
a multimeter a small flathead and
1:48
phillips screwdriver
1:50
the manual activation device needs to be
1:52
mounted at a point of egress
1:54
10 to 20 feet away from the hood and 42
1:57
to 48 inches above finished floor
1:59
but check with your local ahj for final
2:02
location approval
2:04
the manual activation device is designed
2:06
to be flush mounted to the wall
2:08
so your junction box would have to be
2:09
inside the wall
2:11
if flush mounting is not possible the
2:13
junction box can be surface mounted
2:15
using a separately supplied surface
2:17
mounting kit
2:18
note a junction box and conduit must be
2:21
used for proper installation
2:23
and make sure all conduit is deburred to
2:25
prevent wire chafing
2:27
once the junction box and conduit are
2:28
properly installed
2:30
follow these steps to properly terminate
2:32
the wires to the manual activation
2:33
switch
2:34
again the switch i'm using here is for
2:36
display purposes only
2:38
to be able to clearly show the switch
2:40
wiring i used two separate
2:42
18 2 wire runs from the switch to the
2:45
core control panel
2:46
and i put the two green wires under the
2:48
normally open terminal on the switch
2:50
and the two white wires under the common
2:52
terminal i
2:54
first stripped and installed the two
2:56
white wires under the common terminal of
2:58
the switch
2:59
making sure not to twist the wires
3:01
together i'll explain the importance of
3:03
that shortly
3:04
next i stripped and installed the two
3:07
green wires into the normally open
3:08
terminal of the switch
3:10
again ensuring not to twist the wires
3:12
together
3:13
give each wire a tug to ensure all the
3:15
wires are secure
3:18
now let me explain why we don't twist
3:19
the wires together
3:21
the system utilizes a supervised loop
3:24
meaning that we monitor each of the four
3:26
wires for continuity
3:27
so if the wires are twisted together and
3:29
happen to fall out of the switch the
3:32
system wouldn't know because that half
3:34
of the loop would still have continuity
3:36
but the switch would not work when
3:37
needed now let me demonstrate the
3:40
supervised loop
3:41
monitoring first i remove one wire from
3:44
the switch and you see that we get a
3:46
supervised loop fault
4:09
with both wires removed from the same
4:11
terminal we still have the fault
4:13
but if these wires are twisted together
4:15
the fault goes away
4:17
but the switch would obviously not work
4:18
in an emergency and no one would have
4:26
known
4:28
complete the install of the switch
4:29
ensuring the wires are protected
4:31
center the protective cover over the
4:33
push button and install with the four
4:34
provided screws
4:36
now for the control panel terminations
4:39
first make sure the ac power is turned
4:41
off to the panel
4:42
and the battery supplies unplugged from
4:44
the circuit board
4:46
strip the two wires that were wired to
4:48
the common terminal on the switch
4:49
in this example the two white wires and
4:52
wire one to terminal 101
4:54
and the other to terminal 104 tighten
4:57
down each screw
4:58
and give the wire a little pull to
4:59
ensure it's secure
5:02
insert the remaining two wires from the
5:04
normally open terminal on the switch
5:06
the green wires one to terminal 102
5:09
and the other to terminal 103 tighten
5:11
down the screws and give the wire a
5:13
little pull
5:15
now let's give it a test to ensure we
5:16
have everything wired correctly and the
5:18
switch is functioning properly
5:20
set your multimeter to ohms and check
5:22
between terminals 101
5:24
and 104 you should read 0 ohms or
5:27
continuity
5:29
next check between terminals 102 and 103
5:32
this should also read 0 ohms or have
5:34
continuity
5:35
finally conduct the same test between
5:37
terminals 101 and 102
5:40
and between 103 and 104 both of these
5:43
tests should show an open circuit
5:45
that's it you're all set you're now
5:48
ready to restore the ac
5:49
power and reconnect the battery backup
5:52
for more questions on this or any other
5:54
products please call our technical
5:56
support group
5:56
at 866 784 6900
6:00
or email support at castservice.com


Installation and wiring one electronically controlled gas valve when two or more mechanical fire systems are present.  This guide is not applicable for TANK or CORE fire systems and generally applies to systems sold prior to 2019